Privacy Policy
Last updated: April 2025
1. Who we are
Sleepless Club is a service that helps parents of young children connect through weekly local meetups. Our website and communications are managed by the Sleepless Club team based in the UK.
For any questions about this policy, you can contact us at [email protected]m.
2. What we collect
When you interact with us, we may collect:
- Your email address
- Your name and demographic details (e.g. age range)
- Your location
- Your personality quiz results
- Meetup dates you’ve signed up for or attended
- Your payment history (via our secure payment provider)
- Messages or preferences you’ve shared with us
We also collect anonymised data via cookies and third-party services (such as Meta and Google) for analytics and marketing purposes.
3. How we use your information
We use your data to:
- Match you with relevant local meetups
- Email you about upcoming events and ticket availability
- Send follow-ups after quiz completions or bookings
- Improve our service and communication
- Run advertising campaigns and retargeting
4. Marketing communications
We send marketing emails only to individuals who have opted in by joining our mailing list, completing a quiz, or booking a ticket.
You can unsubscribe at any time using the link in any email or by contacting us directly.
We may use cookies and pixels to show you relevant ads on platforms like Facebook and Instagram.
5. Cookies
We use cookies, including marketing cookies, to:
- Analyse website traffic
- Improve user experience
- Run targeted advertisements
You can accept or decline cookies when visiting our site.
6. Payments
Payments are processed securely via Outseta and Stripe. Sleepless Club does not store card details.
We may link payment history to your contact record in our CRM.
7. How we store your data
We use Outseta to manage our contacts and mailing list. Data is securely stored on their servers.
We only retain data necessary for running our service. We do not share personal data with third parties unless legally required.
8. Your rights
You may request to:
- View the data we hold about you
- Correct or update your information
- Delete your data entirely
Contact us at [email protected]m to make a request.
9. Updates to this policy
We may revise this policy periodically. Any significant changes will be communicated via email or posted on our website.